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#WeBeJammin To The Beat of Your News 9/6/2011

With a record number of invites being sent out today, it’s time for the Tuesday Tumble of the stories users like you found to be jammin’ enough to share with your community. 

A must read for startups that want advice from the pro’s of the industry, and a great share from @The_Suga_Hill who is a single southern mom, blogger, radio host, and so much more. It’s a wonder she finds time to jam! 

A really great account to follow if you are a college student or a faculty member of higher education. What do you think about fast food restaurants adding beer to their menus in college towns? I sense a bit of bias if you are a student rather than faculty when it comes to the response ;)

What a bummer for both users and developers (maybe including us… *hint*). The sooner Google can push out an API the faster Google Plus will grow. It’s a shame it hasn’t been released sooner. Thanks Ironick for making us aware!

That’s it for Tuesday Tumble! As long as you keep jammin’, we will keep highlighting.

#WeBeJammin To The Beat of Your News: 6/24/2011

Another week, another batch of invites, and another post to share what your timeline deemed most popular. 

This week, we definitely have an array of interesting content shared by our Jammin’ users. Here are a few highlights.

About @JNewellMediaInnovative Solopreneur Specializing in the Design and Performing Arts Fields. Current Project: Creating Pic*Wish Wednesdays & Directing the pic*wish pixie ;)

Link to article: 15 Financial Moves to Make Right Now

About @jmorenocidonchaEditor en Índex. Agencia especializada en servicios editoriales y web: redacción, corrección, editing, coaching para escritores, asesoramiento editorial…

Link to article: U.S. Indies Lead The Way on Digital Royalty Shifts

About @cyclonusInnovation Technologist at a really big financial institution. I love great design, hot beats, beautifully brutal rock music and shiny things.

Link to article: Square iOS Apps Speedier, No Longer Requires Signatures For Transactions Under $25.

That’s all for this week! Keep sharing and we will keep highlighting.

Jam Out To These Monday Shares

Another push of invites means another day of great shares! This Monday we’ve got some really great ones.

The more languages the merrier! Check out the post here.

About @did1kWebsite Designer who loves Pelecing Kangkung. Married to @ayuanin. Blogging in @cssasyik. Personal projects in Kualiku.com.

Make sure to follow him!

Awesome article and bookmarked on my end. Love that this was also done as a Google Docs presentation, instead of the atypical blog post. Check out the doc here.

About @digizenProfessor of Psychology at the University of Puerto Rico.

That’s all for Monday folks, but we’d love to Tumble more great shares from our Jammin’ users. Check out this post for some tips and tricks.

P.S. Make sure to follow us on Twitter, and Like us on Facebook. We jam everywhere :)

Strawberryj.am running on an oversized android phone at Best Buy. #webejammin

Strawberryj.am running on an oversized android phone at Best Buy. #webejammin

Monday Jamness: Great Shares of the Day

The week is kicking off well! Some great shares were produced by our amazing beta users today, and we’d love to show them off to you. 

Our first notable share is from @digizen. This article is a must read and very informative. Check the article out, and make sure to follow Mario to see more of his tweets.

Our next notable share of the day is from @jmorenocidoncha. The article is about famous “Adult” writers who went off to create splendid children’s books. For any book nerd, this article is a must read, and Jose is a must follow

That’s all for Monday Jamness: Great Share of the Day. We plan on having more posts like on a regular basis. To do this though, we need some of your help. So what are we asking for you to do?

Just keep sharing.

That’s all! And we will make sure to keep posting. To keep up with our users shares, make sure to follow us on Tumblr (right hand sidebar). We also encourage you to follow us on Twitter for the latest updates, and Like us on Facebook to participate in the conversation.

Happy Jamming!

The Best App Store is the Mobile Web

After last night’s hiccup over our lack of clear terminology, some asked why we didn’t go the native app route on either iOS or Android.

While we know that native mobile applications are all the rage, it simply didn’t make sense for us for a few reasons.

1. Cost

Hey, we are a startup in closed beta. That means resources are tight, and priorities have to be made. With only one developer currently working on Strawberryj.am, devoting time to building and maintaining a native app for just one mobile OS takes a lot of time.

2. Availability

Does it ever tick you off that some iOS apps are not available on Android? Yeah, it irks us too. 

By releasing a mobile optimized version of Strawberryj.am, we knock out two birds with one stone. Technically, if your mobile browser is built on top of Webkit, then Strawberryj.am is mobile ready for you as well!

3. Updates Are Lame

You hate updates on your computer, and I’m sure this hate extends to apps on your mobile phone as well. With Strawberryj.am being available on the mobile web, we can release bug fixes and features with no work required from the user. 

This is the beauty of the web for the desktop, and we want you to experience that seamless beauty on your mobile device as well. 

With these reasons, we are confident in our decision to embrace the mobile web.

What are your thoughts on this decision? Make sure to let us know on Facebook or Twitter

#WeBeJammin to The Beat of the Mobile Web

A few hours ago, we released a mobile web app to our users.

Whoo!

While this news is exciting, we also mislead some users when informing them via email. 

That’s not jammin’ at all, and we realize the need to clarify.

Strawberryj.am offers a mobile “web” application. There is no need to access your respective App Store/Marketplace. Simply type in Strawberryj.am into your mobile browser, log in, and let us do the work. 

We’re sorry about the confusion, and have taken measures to make sure the same issue doesn’t happen again.

Let the jammin’ resume.

The Worker Bees Went on Strike

Here at Strawberryj.am, we love seeing people use our product. It makes our job that much more exciting, and also gives us a great opportunity to see what works and what doesn’t.  The problem is, we are in beta for a reason, and things tend to break at inconvenient times. 

One of those times was last night. We made the decision to send out a mass invite to all those waiting on our beta list. With this came two issues that inconvenienced our users.

1. Forgotten Password Broken  

A couple of users informed us that they could not get into their accounts due to losing their password. The typical suggestion for this is to request a new password through our forgotten password form. While this nearly always solves the problem, last night the forgotten password form broke.

This was due to an upgrade to make Strawberryj.am mobile compatible (more on that very soon). We discovered the issue quickly thanks to new jammin’ user @petermaleh, and it has now been resolved.

2. Two Minutes of Downtime

We went down last night for about two minutes due to some overload on our databases. This sucks, we know, and we hate it as much as you do. As of this writing, everything is back under control with the occasional sporadic error as we keep the load on the databases down.

We definitely don’t like it when errors happen, and we know that even though we are in beta, first impressions are everything. That is why we appreciate any and all feedback, and are thankful when you’re patient with us.

Make sure to buzz with us on Twitter, Fan us on Facebook, and Tumble this blog to get the latest on what is happening with Strawberryj.am.

Customer Service Nightmare: Sears vs. iPad Devotees

Customers are ruthless, and being a former employee as a Customer Service Specialist, I can vouch for that. I once had a customer yell at me for ten minutes over four cents because our register miscalculated tax. So when I see situations like the latest Sears misprint, my heart goes out to both the consumer, and the retailer.

The question is, does Sears owe it to their customers to give them iPads as advertised, instead of refunds?

My answer, plain and simple, is no. While a $69 dollar iPad would obviously be awesome, customers need to live in reality as well. There is no way on gods green earth that Sears is going to sell the iPad nearly $500 dollars below normal price point. A refund is sufficient, especially since no product has been shipped. 

In response to this, many have argued that most states require that Sears honor the advertised price. This is true, for brick and mortar stores, but not for online retail. And in the case of brick and mortar stores, they are allowed to deny claimed ad price if fraud is suspected (this does not happen often). There are also various exceptions as well when honoring prices that are clearance vs. sale.

Now, the better question is, did Sears make the right decision?

This is a tricky one, but we have to assume that a company who has been in the retail business for so long knows a thing or two about handling a mass of angry customers. 

If Sears felt that making these customers angry (as they should’ve known this mistake inevitably would) was worth the cost of losing them as potential repeat customers, and had data to back that up, then I find it to be an acceptable move from a business perspective. Would it be a move I would’ve taken though?

Not a chance.

As a big wig at the Sears company, I would’ve bitten the bullet, taken the loss, and went after the third-party that made the mistake. After all, while Sears and others are defending themselves by, “it really wasn’t OUR product,” that logic doesn’t matter. Sears is the face of the product in the eyes of the consumer, and that leaves Sears with the responsibility to rectify the situation publicly. 

With that said, the situation has only garnered so much attention because of the iPads near god-like status with consumers. Truthfully, this situation is not uncommon, and has happened to Amazon and others before, with the same response

What do you think about Sears customer service fiasco? Make sure to let us know on our Facebook Page, or Twitter.

Making Popular Personal

Popular: Of, pertaining to, or representing the people, especially the common people.

When you think of popular, you probably think of meat-dressing sensation Lady Gaga, or teenage girl heart throb Justin Beiber. While they are popular on the global scale, they are probably not immediately popular with you.

Here at Strawberryj.am, we want to show you popular. But instead of showing you the latest news about what is mainstream popular, we want to show you what is popular “to you.”

Strawberryj.am does this by analyzing what links your friends are showing the most. We justify this strategy of showing you popular for a couple of reasons.

1. You’re willing to listen to your friends

If your friends share it, you will probably listen/respond to it. If a bunch of your friends are sharing and talking about a particular item, we can assume that you will pay even more attention to that particular item. 

2. Friends are a natural filter

Typically we like people more when we can identify ourselves with them. That is why on Twitter, I follow a lot of people who are interested in either tech or long boarding, and continue following them because they tweet about my interests. In this way, the people I follow act like a natural filter, defining what should or should not interest me.

Our goal with Strawberryj.am is to find what is most popular amongst your friends, and display that content in a smart, unique, and well-designed form. The easier we can make popular for you, the happier we will be.  

Make sure to follow us on: Twitter, Facebook, and Tumblr.

the hole where links are made